Terms and Condition


1. Introduction

Welcome to Ebonyistore, your trusted ecommerce platform connecting you with locally made products in Ebonyi State and a curated selection of foreign-made physical and digital products. By accessing and using Ebonyistore, you agree to comply with and be bound by the following terms and conditions.

2. User Eligibility

To use Ebonyistore, you must be at least 18 years old and possess the legal authority to enter into this agreement. By using the platform, you affirm that you meet these requirements and agree to abide by all applicable laws and regulations.

3. Products and Sellers

a. Locally Made Products: Ebonyistore promotes locally made products from Ebonyi State, Nigeria. We encourage sellers to offer authentic, high-quality goods.

b. Foreign Made Products: Our platform also features carefully selected foreign-made physical and digital products, ensuring diversity and quality.

c. Product Descriptions: While we strive for accuracy, we do not warrant that product descriptions, images, or other content are error-free. Please review product details before making a purchase.

4. Ordering and Payment

a. Order Placement: Once an order is placed, you will receive an order confirmation. Ensure accuracy of your order details.

b. Payment: Payments are processed securely. Ebonyistore accepts various payment methods. Please review our Privacy Policy for details on how your information is handled.

5. Shipping and Delivery

a. Local Delivery: Locally made products will be shipped within Ebonyi State. Delivery times may vary based on location and product availability.

b. International Shipping: Foreign-made products may be subject to international shipping later on. Please check shipping information for each product.

c. Delays: Ebonyistore is not responsible for delays caused by external factors such as customs, weather, or other unforeseen circumstances.

6. Returns and Refunds

a. Return Policy: Review our Return Policy for information on returning products.

b. Refunds: Refunds will be processed in accordance with our Refund Policy.

7. User Conduct

a. Respectful Interaction: Users must engage respectfully with sellers and other users. Any form of harassment or abusive behavior will not be tolerated.

b. Intellectual Property: Users must respect the intellectual property rights of others. Do not use or reproduce content without permission.

8. Privacy

a. Data Protection: Ebonyistore values your privacy. Our Privacy Policy outlines how your information is collected, used, and protected.

9. Termination

Ebonyistore reserves the right to terminate or suspend your account without notice for any violation of these terms and conditions.

10. Governing Law

These terms and conditions are governed by the laws of Nigeria. Any disputes will be resolved in accordance with Nigerian law.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at support@ebonyistore.com.

By using Ebonyistore, you acknowledge that you have read, understood, and agree to these terms and conditions.

Last Updated: 14th November, 2023.